Our Team

Our Team

Meet the Faces Committed to Your Wellbeing

At the heart of our operations is a passionate, skilled, and deeply committed team of managers, support staff, and healthcare professionals, who work tirelessly to provide a compassionate and innovative supportive living service. We bring together dedicated, well-trained, and experienced health and social care professionals, support workers, advocates, and management team from diverse backgrounds who share one common goal: to provide a holistic approach to supported living services that promotes independence and recovery of young people.

Our frontline staff are the heartbeat of our service. With extensive training in health and social care, including specific mandatory courses relevant to mental health, physical disability, sensory impairment, eating disorders, safeguarding, and personalised care, they provide day-to-day support with compassion and consistency. Whether it’s helping with life skills, building routines, or offering emotional support, our support workers are trusted allies and advocates for the young people in our service.

Our Senior Support Workers lead by example—offering hands-on support, mentoring newer staff, and maintaining a calm, supportive presence in each home. They bring deep knowledge of mental health and person-centred care. Our Support Workers are the frontline team, who are there every day to encourage, guide, and empower the clients that we work with in our homes. Trained in tailored personalised care, positive behaviour support, and daily living support, they build meaningful, trusting relationships with each service user.

Our qualified mental health professionals provide ongoing guidance on therapeutic approaches and staff training. They ensure our practices reflect the latest understanding of young people’s emotional well-being.

Our team leaders oversee the smooth running of our supported living services. They ensure staff are well-supported, services are delivered to high standards, and young people’s voices remain at the centre of every decision.

We are committed to continuous learning. Our training coordinators equip our staff with up-to-date knowledge on supported living services, including mental health, de-escalation, positive behaviour support, ensuring the highest quality of care.

Recognising the importance of strong support networks, our liaison officers maintain open communication with families, schools, and external agencies. They help build bridges and coordinate holistic care around each individual. The Family & Community Liaison Officer helps maintain open lines of communication with families, schools, and external services. They play a key role in coordinating multi-agency support and strengthening each young person’s network.

Our leadership team brings extensive experience in health and social care, social work, finance, business management, and organisational development. With strategic vision and a hands-on approach, they drive our mission forward—ensuring sustainability, growth, and innovation in the organisation.

Our Registered Manager brings extensive experience in supported living and mental health care and oversees the quality and compliance of all our services. The Registered Manager leads with compassion and ensures that our work meets the highest standards of care and safeguarding.

Our Registered Manager is the Nominated Individual for our registered services—overseeing operations, quality, financials, tenders, and growth, safeguarding, and marketing, as well as reporting performance to the Director. 

The Service Coordinator is responsible for coordinating day-to-day service delivery, supporting both staff and young people. They ensure each individual’s support plan is implemented with care and consistency.

The Operations Manager is responsible not only for service development and compliance but also for ensuring that our team has the tools, training, and systems they need to deliver outstanding support.

Our team works closely with Local Authorities, Health Services, Housing Providers, Social Workers, and Community Organisations. Where appropriate, multidisciplinary teams will be constituted to support a holistic service delivery. We don’t just provide support—we build trust, inspire confidence, and create pathways to brighter futures.

Each member of our team is carefully chosen, fully vetted, and committed to our mission: empowering young people to thrive. We are more than a supported living services team—we are champions for our clients, partners in their growth, and advocates for their voices. Together, our team is united by empathy, professionalism, and a belief in the potential of each of service user to continue living independently, safely and fulfilling life in their own home.

Supporting the staff team on an on-going basis is fundamental to a sustainable and consistent service. Staff are our most valuable assets, so we make sure they have the right skills and conditions for their jobs. At Centricorp Care, staff are valued and supported to develop and maintain their knowledge, skills and experience necessary to perform their job to the highest standard. Ongoing staff training and development opportunities are provided to enhance skills and knowledge in delivering supported services, including regulated activity of personal care.

All our Support Staff, regardless of their previous experience, will be required to complete mandatory training, which constitutes the statutory Health & Social Care Certificate. The training aims to provide a consistent and high standard of care and professionalism.

• Consistent teams – one co-ordinator to a support team of staff
• Regular team meetings / contact with a manager
• One-to-one-supervisions
• Observations of practice to help identify development needs
• Evidence-based support
• On-going workshops / training 
• Crisis intervention management
• Debriefing support
• Team building
• 24 hour On-Call support
• On-going compliance related training
  

We also have a rigorous staff recruitment process and probationary period that ensures there is clarity over the detail of the role and the organisation’s expectations.

Join us in our mission to deliver high-quality and compassionate supported living services with personal care, one individual at a time, by providing a foundation for independence, dignity, choice and control, and lasting independence.